Salesforce Administrator

As Salesforce CRM Administrator at Corpay Cross Border, you will own and optimize a highly automated Salesforce platform spanning Sales and Service Cloud. You’ll collaborate with technical and business teams to ensure performance, data integrity, and smooth operations in a heavily customized environment. You will implement automation, manage users and security, and drive data quality improvements to support sales processes and product workflows. This is a hands-on role in London, offering practical training and close cross-functional collaboration to shape our CRM capabilities.

• Administer and maintain the Salesforce CRM platform for daily operations
• Design, build, and optimize Salesforce Flows and automation to boost efficiency
• Manage user accounts, profiles, validation rules, flows, process builders, reports and dashboards
• Troubleshoot Salesforce issues with stakeholders
• Perform data quality checks and data cleansing
• Analyze existing Salesforce data to identify patterns and improve quality
• Monitor Salesforce releases and apply new features
• Provide process improvement recommendations based on data analysis
• Support end users with troubleshooting, training, and documentation to drive adoption

• 3–5 years of experience with Salesforce (Developer)
• Strong experience with Salesforce Sales and Service Cloud
• Experience in platform customization and configuration (objects, fields, layouts)
• Deep knowledge of data model, security, and Flow Builder
• Data quality governance, imports/exports, mass updates
• Stay current on Salesforce releases and best practices
• Ability to make independent decisions and develop creative solutions
• Strong problem-solving, detail orientation, and multi-tasking in a fast-paced environment

• problem-solving
• detail-oriented
• cross-functional collaboration
• Salesforce Sales Cloud and Service Cloud
• Flow Builder (including HTTP callouts and complex sub-flows)
• data quality and governance