Salesforce Administrator Support Specialist

Configure Salesforce environments while resolving support cases and troubleshooting permissions, automation, data, and integrations. This enterprise-focused position supports business operations and user adoption.

As a Salesforce Administrator, you will maintain core Salesforce features and its data model. The work includes reports, dashboards, release readiness, deployments, and data management. You will translate business requirements into Salesforce solutions while communicating changes and best practices clearly.

Key Responsibilities:

• Resolve day-to-day Salesforce support cases from users
• Troubleshoot data, permissions, automation, and integration issues
• Manage objects, fields, layouts, record types, and workflows
• Maintain reports and dashboards supporting business needs
• Monitor integrations and coordinate with technical teams or vendors

Requirements:

• Salesforce Administrator Certification
• Three or more years as a Salesforce Administrator
• Understanding of Salesforce core features and data model
• Basic understanding of integrations and APIs
• Strong communication, collaboration, and requirement gathering abilities

Apply Salesforce administration, support, and troubleshooting expertise to maintain reliable enterprise environments and effective user adoption.