IT & Software

Salesforce Consumer Goods Delivery Lead

Accenture

Manchester · Greater Manchester · United Kingdom

Overview

In this role you drive Salesforce-based delivery for consumer goods clients, leading programs and governance within Accenture’s Salesforce Business Group. You’ll apply industry knowledge to shape delivery across complex environments and collaborate with cross-functional teams to implement Salesforce solutions at scale. This role combines leadership, client partnership, and hands-on delivery to improve customer and employee experiences. A strong emphasis on global delivery and innovation in a fast-paced, consultative setting provides a clear path to impact.

Pay / Benefits
  • 30 days vacation per year
  • private medical insurance
  • 3 extra days leave per year for charitable work
Responsibilities
  • Delivery leadership and governance for Salesforce programs
  • Provide consumer goods industry expertise to client engagements
  • Manage client and stakeholder relationships across business levels
  • Oversee Salesforce platform and ecosystem delivery
  • Lead and develop delivery teams across regions
  • Coordinate global Salesforce implementations and migrations
Key requirements
  • Proven experience delivering Salesforce programs in a Delivery Lead or Program Manager role
  • Strong stakeholder management across diverse, global environments
  • Deep knowledge of Consumer Goods processes and challenges
  • Expertise in Salesforce core platforms (Sales Cloud, Service Cloud, Experience Cloud) and Consumer Goods Cloud; exposure to Marketing Cloud and Data Cloud; TPM
  • Experience in enterprise, consulting or system integration settings
  • Experience with Agile methodologies and related tools (Automation, DevOps)
  • Ability to lead distributed teams in a global delivery model
  • Understanding of Salesforce innovations (including Agentforce) and AI for delivery productivity
  • Strategic mindset for global implementations and cross-regional coordination
  • Leadership, mentoring, and client-impact orientation
  • Strong communication and interpersonal skills
  • strong communication
  • client relationship management
  • mentoring and leadership
  • Sales Cloud
  • Service Cloud
  • Experience Cloud

Reference: WJ-747_30174863

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