Salesforce CRM Platform Lead - Sales & Service Cloud

Fidelity Canada is seeking a Manager, Salesforce (Sales Cloud & Service Cloud) to lead end-to-end delivery and governance of the Salesforce platform in a regulated financial services environment. You’ll drive strategy, oversee a cross-functional delivery team, and ensure reliable operations and regulatory compliance.

You will collaborate with Sales, Client Service, Marketing, and Operations to translate business needs into actionable roadmaps and measurable business value, while managing people,