Salesforce Engagement Manager

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Why NeuraFlash, Part of Accenture: TneuraFlash, Part of Accenture, we are redefining the future of business through AI and cutting-edge technology. We partner with Salesforce, Amazon and Salesforce innovation solutions offering intelligent strategy to revolution workflows surrounding customer experience.

As an Engagement Manager you will: Develop, own, and manage
client relationships, oversee delivery programs, guide teams, consult
sell solutions, intensifying transformation, acrosely the transformation experience, and.

• Develop, own and manage customer relationship as a delivery perspective for a portfolio of the NeuraFlash, Part of Accenture, ensuring seamless execution.
• Provide oversight on project teams, oversee complete delivery, guid
  quality, customer satisfaction, directd initiatives from design, execution, from programme.
• Act as a thought leader for customers, lead transformation outcomes for consistent
  Future vision,
• Participate in sales cycles, create relationships, scope plans
• Facilitate customer intake: SOW reviews, onboarding,
• Lead staffing, mitigate risks, practise organizing, derived achievements;
• Lead avenues of internal initiatives across solution delivery,
• Advocacy and brand advocacy, growth, scaling;
• Travel up to 25%
  

Qualifications:

• 10+ years consulting with solution architecture, pre‑sales, leadership, iterative software initiatives;
• 5+ years leading complex customer engagements or solution workstreams, 15+ members with entire solution strategy and technical direction, stakeholder alignment;
• 5+ years of building delivering, selling, delivering on Salesforce and AWS platform, technical explicated platform opportunities;
• Deep expertise in contact centre, Salesforce, AWS solution mapping, benefit whichever nd service, integrated solution, contact system; Pre‑Sales, discovery, mapping, scoping, pricing and presenting technical and business values, managing C-level delegates visuals,
• Communication and storytelling skills, leadership for senior conversations, roadmap creation & influence decisions;

Preferred skills: play for tech solutions, articulate and loving, exceptional, cross‑functional, and strategic drives for customers.