IT & Software

Salesforce Engineer | IC2

Sonos

Glasgow · Glasgow City · United Kingdom

Overview

In this role you help Sonos extend and operate the Salesforce CRM ecosystem to support dealers, partners, and internal teams. You’ll deliver B2B dealer portal features and partner workflows, collaborating with product owners and engineers to translate requirements into maintainable solutions. You’ll work across the development lifecycle to ensure quality, performance, and alignment with engineering standards. The role combines hands-on Salesforce development with opportunities to implement AI-enabled enhancements and cross-team collaboration in a hybrid Glasgow setting.

Responsibilities
  • Develop dealer-facing features in the B2B Dealer Portal (ordering, visibility, self-service)
  • Support partner workflows in Salesforce (onboarding, tier management, deal registration, quoting)
  • Design and configure Salesforce using Apex, LWC, Flow, and standard platform features
  • Implement Agentforce and AI-enabled capabilities for dealer and partner experiences
  • Participate in all development lifecycle phases: analysis, implementation, testing, deployment, support
  • Collaborate with product owners and stakeholders to clarify requirements and contribute to technical design
  • Troubleshoot Salesforce processes and integrations with operations, platform, and external partners
  • Support data quality, reliability, and performance for partner reporting and integrations
  • Follow engineering standards including code review, documentation, and change management
  • Continuously expand Salesforce knowledge and contribute to team learning
Key requirements
  • Approximately two years of hands-on Salesforce development experience or equivalent
  • Foundational understanding of Salesforce platform and data model (Accounts, Contacts, Leads, Opportunities)
  • Working familiarity with Apex, SOQL, and Lightning Web Components; Java or C# are relevant
  • Basic software development principles (OO, version control, debugging, unit testing)
  • Ability to understand business processes, apply judgment, troubleshoot, and seek guidance as needed
  • Clear written and verbal communication across technical and business teams
  • Ability to work from the office 3 days per week
  • strong communication
  • collaboration
  • problem-solving
  • Salesforce Flow
  • Apex
  • Lightning Web Components

Reference: WJ-747_31055636

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