IT & Software

Salesforce Functional Consultant

Bearing Point

London · Greater London · United Kingdom

Overview

In this role, you will support end-to-end Salesforce implementations across Sales, Service, and Experience Clouds, translating business needs into functional solutions. You’ll collaborate with cross-functional teams to design scalable, user-centric Salesforce setups and ensure successful delivery through workshops, UAT, and change activities. You’ll stay current with Salesforce releases to recommend meaningful enhancements and help shape client outcomes. This is a client-facing, consultancy environment that values collaboration, innovation, and delivering measurable business impact. You will work within BearingPoint’s growth-focused, boutique-style team to drive successful Salesforce-enabled

Pay / Benefits
  • competitive and flexible benefits package
  • private health and dental insurance
  • pension contributions
  • annual bonuses
  • gym membership support
  • professional subscriptions
Responsibilities
  • Support end-to-end Salesforce implementations across Sales, Service, and Experience Clouds
  • Conduct workshops to gather and analyse business requirements
  • Translate requirements into functional specifications, user stories, and acceptance criteria with guidance
  • Contribute to design of scalable Salesforce solutions aligned to best practices
  • Configure Salesforce objects, workflows, validation rules, and automation tools (e.g., Flow)
  • Collaborate with technical teams to ensure seamless integration and development
  • Manage stakeholder expectations and ensure high-quality delivery
  • Support UAT, training, and change management activities
  • Stay current with Salesforce releases and recommend enhancements
Key requirements
  • 3+ years of experience as a Salesforce Functional Consultant
  • Experience in management consultancy or Salesforce Partner environment preferred
  • Strong knowledge of Salesforce core clouds (Sales, Service, Experience)
  • Desirable: experience with Financial Services Cloud or other industry clouds
  • Experience with declarative tools: Flows, Process Builder, Approval Processes
  • Excellent understanding of CRM processes and business operations
  • Strong communication and stakeholder management skills
  • Experience with Agile delivery methodologies
  • Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) highly desirable
  • strong communication
  • stakeholder management
  • collaboration
  • Salesforce core clouds (Sales, Service, Experience)
  • Declarative tools (Flows, Process Builder, Approval Processes)
  • Workflows, validation rules, automation

Reference: WJ-747_30145468

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