IT & Software

Salesforce Product Manager

Quant Capital

London · Greater London · United Kingdom

Overview

In this role, you will lead the vision and delivery of a new efactoring platform and CRM for a fintech client, shaping product strategy across Salesforce/Service Cloud and Financial Force. You will work with Technology, Sales, Marketing and Commercial teams to drive ROI and customer experience, balancing governance and roadmap with hands-on configuration. You’ll act as a bridge between business stakeholders, admins and developers to design, deploy and continuously improve the platform. This is a high-impact, cross-functional opportunity to build a scalable product from scratch in a rapidly growing area.

Pay / Benefits
  • remote work
  • office attendance required in Central London
  • competitive salary 70k
Responsibilities
  • Define and deliver product strategies that meet business needs and drive revenue
  • Own P&L for the product/solution and align with objectives
  • Build and maintain product roadmaps including compliance considerations
  • Translate value drivers into user stories and specifications for commercial and tech teams
  • Collaborate with Product Marketing on product launches and documentation
  • Monitor performance of product launches and iterate based on data
  • Conduct training workshops to enable internal champions
  • Scope Salesforce/Service Cloud, Financial Force, and internal process configurations
  • Act as Salesforce consultant to establish best practices, gap analysis and business improvements
  • Manage governance and prioritisation across Salesforce/Service Cloud and Financial Force platforms
Key requirements
  • Experience as a product lead or manager
  • Strong product management and business analysis skills with problem-solving using IT and BI tools
  • Experience in a project-oriented environment with high delivery expectations
  • Hands-on Salesforce configuration experience (workflows, reports, dashboards, validation rules, security)
  • Certifications ideally Advanced Administrator or Sales Cloud/Service Cloud Consultant
  • Experience with Service Cloud, Sales Cloud, Financial Force
  • Desirable: Marketo, Asperato
  • Cross-functional collaboration
  • Strategic thinking with ROI focus
  • Stakeholder management
  • Salesforce configuration: workflows, reports, dashboards, validation rules, security controls
  • Service Cloud and Sales Cloud experience
  • Financial Force

Reference: WJ-747_30134256

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