Salesforce Service Cloud & Agentforce Architect - Hybrid UK

Focus on SAP seeks a Salesforce Service Cloud & Agentforce Technical Architect to lead the target-state architecture for a major enterprise customer service transformation. You will own end-to-end architecture across Service Cloud, Agentforce, integrations, security and deployments, ensuring scalable and compliant solutions.

The role requires hands-on design and delivery leadership with 10+ years in tech and 6+ years Salesforce, in a UK hybrid setting.