IT & Software

Salesforce Service Cloud Lead - Strategy & Transformation

Accenture UK & Ireland

London · England · United Kingdom

Accenture Song is seeking a Salesforce Service Cloud Lead to drive customer service transformation for a global client portfolio. The role focuses on leading end‑to‑end Service Cloud programmes, shaping go‑to‑market offerings, and delivering omnichannel service modernization with AI adoption.

You will engage CIOs and senior leaders, defining architectures and roadmaps while mentoring teams onsite across the UK.

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Reference: WJ-766_22783777

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