IT & Software

Salesforce Technical Lead

NTT

London · Greater London · United Kingdom

Overview

As a Salesforce Technical Lead in our UKI practice, you will deliver production‑grade Salesforce solutions across the full lifecycle, focusing on public sector clients in London. You will lead design and delivery while aligning with architectural standards, governance, and security constraints. You guide technical strategy, mentor engineers, and drive quality and delivery discipline in agile environments. Your work will shape scalable, secure solutions and engage stakeholders to realise impactful public sector outcomes.

Pay / Benefits
  • flexible work options
  • learning and development opportunities
Responsibilities
  • Lead design and build of scalable, secure Salesforce solutions aligned with standards
  • Provide technical leadership, break down complex requirements and guide implementation
  • Own accurate development effort estimation and manage dependencies and risks
  • Maintain clear stakeholder communication with progress, risks, and mitigation
  • Foster a quality‑first engineering culture with well‑designed, production‑ready solutions
  • Identify and resolve technical issues early; contribute to code reviews and best practices
  • Collaborate with architects, testers, DevOps, and product teams for end‑to‑end delivery
  • Mentor junior engineers and support knowledge sharing and skills development
  • Contribute to Agile ceremonies, design workshops, and planning to drive predictable delivery
Key requirements
  • 7+ years Salesforce platform experience
  • Proven experience leading technical delivery on enterprise Salesforce programmes
  • Expertise in Apex, LWC, integration architecture, and data modelling
  • Strong understanding of Salesforce development patterns and governor limits
  • Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git‑based workflows)
  • Experience integrating Salesforce with ERP, data platforms, or external systems
  • Strong stakeholder management and communication skills
  • Familiarity with public sector regulations, GDPR, FOIA, and procurement processes
  • Ability to operate in Agile delivery models and in governance/security constrained environments
  • NPPV3 clearance or willingness to obtain; provide SC clearance status
  • strong communication
  • leadership and mentoring
  • problem‑solving mindset
  • Salesforce Service Cloud
  • Salesforce Experience Cloud
  • Public Sector Solutions

Reference: WJ-747_30146028

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