IT & Software

Salesforce Technical Lead

NTT DATA

London · Greater London · United Kingdom

Overview

In this role, you will lead hands-on delivery of scalable Salesforce solutions within our UKI practice, focusing on public sector clients in London. You’ll bridge business needs and technical design, guiding teams through discovery, build, and live support while upholding governance and security constraints. You will mentor developers, drive engineering excellence, and communicate progress with stakeholders. This is a chance to shape enterprise Salesforce programs and influence delivery quality in a mission-critical public sector context.

Pay / Benefits
  • flexible work options
  • Learning and Development opportunities
  • tailored wellbeing and benefits
  • employer commitment to diversity and inclusion
Responsibilities
  • Design and build scalable, secure Salesforce solutions aligned to standards
  • Provide technical leadership, break down complex requirements, guide implementation
  • Own accurate estimation and manage delivery dependencies and risks
  • Maintain clear communication with delivery leads, product owners and stakeholders
  • Drive quality-first engineering, ensure maintainability and production-readiness
  • Lead peer code reviews and contribute to continuous improvement of practices
  • Mentor junior developers and promote knowledge sharing
  • Contribute to Agile ceremonies and design workshops to enable predictable delivery
Key requirements
  • 7+ years of Salesforce platform experience
  • Proven experience leading technical delivery on enterprise Salesforce programmes
  • Deep expertise in Apex, LWC, integration architecture, and data modelling
  • Strong understanding of Salesforce development patterns and governor limits
  • Experience with CI/CD pipelines and DevOps tools (e.g., Copado, Gearset, Git-based workflows)
  • Experience integrating Salesforce with ERP, data platforms, or external systems
  • Strong stakeholder management and communication skills
  • Familiarity with public sector regulations and procurement processes
  • Experience with Service Cloud, Experience Cloud, and Public Sector Solutions
  • Ability to analyze and optimize business processes through technology and integration
  • Strong communication and presentation skills
  • Mentoring and coaching mindset
  • Proactive problem-solving and risk management
  • Salesforce Service Cloud, Experience Cloud, Public Sector Solutions
  • Data Cloud, MuleSoft, OmniStudio, Agentforce
  • Integration technologies, master data management

Reference: WJ-747_30298405

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