Salesforce Transformation Lead

I’m supporting an organisation in the West Midlands that is going through a significant technology transformation and is looking for someone with strong hands-on Salesforce programme delivery experience .

This isn’t a traditional people-management role. The focus is on someone who understands the technical delivery of a complex Salesforce implementation and can take ownership across multiple workstreams, from design and integration through to testing, migration and go-live.

You’ll work closely with technical teams, business stakeholders and implementation partners to make sure the platform is delivered properly and embedded across the organisation.

What I’m looking for:

• Good technical understanding of the Salesforce ecosystem , ideally including Sales Cloud, Service Cloud and/or Experience Cloud
• Experience across system integrations, APIs, data migration, testing, cutover and go-live
• Comfortable working with Salesforce implementation partners / System Integrators
• Experience integrating Salesforce with wider enterprise systems such as billing, customer platforms, telephony, portals or reporting tools
• Able to manage technical dependencies, risks and multiple delivery workstreams
• Strong understanding of Agile/hybrid technology delivery
• Comfortable working with senior stakeholders while still being close to the detail

Experience within utilities, energy, regulated industries or complex customer-service environments would be useful, but isn’t essential.

Location:

West Midlands, hybrid working

Contract:

12-month FTC with potential to extend

Start:

ASAP