SAP BASIS & HANA SME — Ops, Escalations & Mentoring

OneAPPS Consulting in London, United Kingdom, seeks a Subject Matter Expert (Support & Ops) to oversee SAP Basis and SAP HANA operations, ensuring timely resolution of escalations and maintaining high service quality. You will mentor the team, document SOPs, validate change plans, participate in capacity planning, and present root-cause and trend analyses to key stakeholders.

This role emphasizes strong communication, ITIL incident management, and collaboration with business teams to drive