School IT Service Desk Engineer – On‑Site Support

The King Alfred School is seeking an IT Service Desk Engineer to join our central IT service team. You will be the first point of contact for IT queries from our schools, triaging tickets and delivering timely, effective assistance both remotely and on-site.

You will work with Infrastructure Engineers and vendors to maintain Trust-wide systems, set up AV hardware, and ensure accurate documentation and asset management. A proactive, service-first attitude is essential for success in this role.