Scrum Master

What is the opportunity?

We are seeking an experienced Scrum Master to join our Commercial Credit team at RBC, where you will play a pivotal role in guiding Agile teams to deliver high-quality solutions efficiently. As a Scrum Master, you will facilitate collaboration, remove impediments, and foster a culture of continuous improvement while ensuring adherence to Agile principles and practices.

Job Description

We are seeking an experienced Scrum Master to join our Commercial Credit team at RBC, where you will play a pivotal role in guiding Agile teams to deliver high-quality solutions efficiently. As a Scrum Master, you will facilitate collaboration, remove impediments, and foster a culture of continuous improvement while ensuring adherence to Agile principles and practices.

What will you do?

• Facilitates the application of agile principles within the scrum team, fostering self organization, removing impediments, and ensuring focus on sprint goals to achieve successful project outcomes.
• Collaborates with stakeholders and business partners to assess system needs, recommend technology solutions, and ensure thorough technical documentation and governance throughout the project lifecycle.
• Provides consulting services on new initiatives, proactively managing external dependencies, resolving moderately complex issues, and escalating challenges through appropriate channels when necessary.
• Drives continuous improvement by identifying opportunities to enhance processes, tools, and techniques, while mentoring team members and contributing to the development of innovative solutions.
• Leads information technology scrum master tasks or projects requiring advanced problem solving and decision making, navigating ambiguity.
• Drives decisions on issues requiring innovative thinking and technical expertise and providing recommendations that influence own team and across other work areas.
• Resolves information technology scrum master related problems independently by identifying areas for improvement and implementing solutions that enhance efficiency within scope of responsibility.
• Maintains and enhances relationships with internal teams and external contacts to deliver measurable business outcomes.

What do you need to succeed?

Must have

• Bachelor’s degree in a related field (e.g., Computer Science, Business, Engineering) or equivalent experience.
• 3+ years as a Scrum Master or in a similar Agile leadership role.
• Familiarity with Agile tools, AI, (e.g., Jira, Confluence, Claude) and methodologies.
• Strong communication, facilitation, and conflict-resolution abilities. Ability to influence without authority and drive cross-functional collaboration

Nice to have

• Scrum Master certification (e.g., CSM, PSM) is preferred.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

Address

WATERPARK PLACE, 20 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

TECHNOLOGY AND OPERATIONS

Job Type

Regular

Pay Type

Salaried

Posted Date

Application Deadline

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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