Second-Line Infrastructure Engineer: Incident & IT Support

Peaple Talent in the United Kingdom is seeking a second-line IT support specialist to own incidents from triage to resolution. You will manage incident coordination across servers, networks, cloud services and business applications, ensuring clear evidence and effective communication with users and suppliers.

The role requires deep knowledge of Windows 10/11, Microsoft 365 administration, AD, Entra ID and ITSM workflows, with hands-on experience in device deployment, patching, and security