IT & Software

Senior 24/7 Security Support Analyst II

eSentire, Inc.

Southwestern Ontario · On · Canada

eSentire, Inc. in Waterloo, Ontario is hiring for a Support Centre Analyst to deliver 24/7 monitoring and triage for our Managed Detection and Response service. You will assist SOC, TAM and onboarding teams, handling security and network issues with strong troubleshooting and API skills.

The role emphasizes customer focus, high-volume performance, and mentoring junior analysts within Support Operations. This is a hybrid position based in Waterloo, with in-person interviews at the Waterloo office.

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Reference: WJ-291_10950456

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