Senior 2nd-Line IT Support & Automation Specialist

Simmons & Simmons in Bristol is seeking a Senior IT Support Analyst to join our IT department. You will act as the primary escalation point for the 1st Line and handle complex incidents across Windows, AD/Entra ID and the Microsoft 365 stack, driving rapid resolutions.

The role emphasises automation with PowerShell, scripting, and workflow automation (Power Automate, Copilot) to improve service quality and efficiency.