Senior 3rd Line IT Engineer: Infrastructure & Cloud

Spear-heads Hartlepool is seeking a skilled 3rd Line IT Engineer to join our hands-on team. Based in Hartlepool, you will own advanced incidents, resolve complex issues, and act as an escalation point for other engineers across Microsoft 365, Azure, Active Directory and networking.

You will manage servers and cloud infrastructure, contribute to upgrades and projects, mentor junior staff, and help maintain security and documentation while delivering reliable IT services in a busy environment.