Senior 3rd Line Support Engineer – End-to-End Ownership

ECS Resource Group Ltd. is seeking a Senior 3rd Line Support Engineer in Solihull on a hybrid basis. You’ll act as the final escalation point, owning incidents end-to-end, performing advanced troubleshooting across on-prem, virtualised, and cloud environments while mentoring junior engineers.

Join a high-performing technical team to drive permanent fixes, root cause analysis, and continuous service improvements, with a focus on clear communication and business-friendly language.