Senior Administrator - Cisco WebEx

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience

Key Responsibilities

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience.

Skill Requirements

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience.

Other Requirements

1+ year of experience working with Crestron equipment and configurations. 1+ year of experience working with Biamp DSPs. 3+ years in a customer-facing role. 1+ year of AV installation experience.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.