Senior Agentic AI Production Support Engineer (Remote)

Ema Unlimited is building the world’s leading Agentic AI platform and seeking a Senior Technical Support Specialist to own the health and trust of live AI systems in production. You will partner with Engineering, Product, and Implementation to prevent incidents and guide customers through complex AI-enabled workflows.

This full-time role offers remote work with flexibility, a clear escalation path, and opportunities to grow into Reliability Engineering or Product-facing leadership as you gain