Senior Agentic AI Production Support Engineer (Remote)

Ema Unlimited is building the world’s leading Agentic AI platform. We seek a Senior Technical Support Specialist (Enterprise Agentic AI) to own health, reliability, and trust in production AI systems.

You’ll work closely with Engineering, Product, and Implementation, handling incidents, RCA, and customer communications with authority and clarity. This full-time role offers remote work in a flexible enterprise environment and opportunities to grow into Reliability Engineering, Implementation