Senior AI-Driven Salesforce Business Analyst

Elsevier is seeking a Senior Business Analyst to drive AI innovation across the Salesforce ecosystem, Data Cloud, and MCP-based integrations. You will partner with business units to identify value opportunities, gather requirements, and deliver AI-enabled solutions that streamline processes and reduce costs.

In this role, you will translate business needs into technical requirements, facilitate workshops, and work with cross-functional teams to ensure successful delivery of AI agent workflows