Senior AI Production Reliability Engineer (Remote)

Ema Unlimited is building the world s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency.

The Senior Technical Support Specialist role focuses on maintaining health, reliability, and trust in deployed agentic AI systems, owning incidents, RCA, and working closely with Engineering, Product, and Implementation teams.