Senior AI Production Support Engineer (Remote)

Ema Unlimited is building the world’s leading Agentic AI platform to transform enterprise productivity. The Senior Technical Support Specialist (Enterprise Agentic AI) will own the health, reliability, and trust of deployed AI systems in production.

This full-time role offers remote work and the opportunity to partner with Engineering, Product, and Implementation to prevent incidents, diagnose failures, and drive RCA-driven improvements across multi-agent workflows.