Senior AI Production Support & Reliability Engineer

Ema Unlimited is building the world’s leading Agentic AI platform. We are seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own health, reliability, and trustworthiness of deployed AI systems in production.

You will act as an operator of live AI systems, partnering with Engineering, Product, and Implementation to prevent incidents and improve platform quality. This role offers full-time employment with remote options, and the compensation will reflect location, level, and