IT & Software

Senior AI SaaS Support Engineer

Writer

London · England · United Kingdom

WRITER is seeking a Senior Support Engineer to empower our enterprise customers, guiding technical users through complex issues and driving improvements across our platform. You will work closely with Success, Education, Product, Engineering and Sales to scale support and leverage AI tools to resolve problems faster.

In this hybrid role, you will be based in London or NYC and report to the Support Engineering manager.

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Reference: WJ-5107_14193310

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