IT & Software

Senior AI Solutions Architect for Enterprise CX & IVR

Canada - Genesys Cloud Services Corp.

Toronto · Ontario · Canada

Genesys is seeking a Principal AI Solutions Architect to own the technical architecture and end-to-end delivery of advanced conversational AI solutions. You will translate business needs into scalable architecture and production-ready designs, while collaborating with customers and cross-functional teams.

Responsibilities include leading workshops, guiding API and platform integrations, and mentoring teams in Agile settings.

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Reference: WJ-3875_13853896

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