Senior AI Systems Reliability Engineer (Remote)

Ema Unlimited is hiring a Senior Technical Support Specialist to own the health, reliability, and trustworthiness of agentic AI systems in production. This full-time/remote role partners with Engineering, Product and Implementation to prevent incidents and deliver high-quality support.

Ideal candidates bring 6-9+ years in senior technical support or production engineering, with familiarity across AWS, GCP and Azure and experience in AI automation platforms.