Senior Appian Developer

Role Description

Senior Appian Developer

Location: Toronto (preferred) or London
Work Mode: Hybrid – 2–3 days at client office
Experience Required: 6–8 years
Skills: Digital – Appian BPM (Business Process Management), Appian Workflow, IDP, and RPA

• Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions while providing feedback during incident reviews.




• Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.




• Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.




• Drives problem management by addressing recurring issues through root cause fixes and automation.




• Enhances system performance and resilience through targeted improvements and tuning.




• Supports change and release activities to ensure smooth, low-risk deployments.




• Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.




• Maintains runbooks and documentation to improve support efficiency.




• Drives automation to reduce manual effort and improve response times.




• Mentors team members on support best practices and ensures compliance with security and governance standards while providing feedback to leadership on system health and risks.