IT & Software

Senior Application Help Desk Analyst (Remote Alberta)

SereneAID

Edmonton · Division No. 11 · Canada

SereneAID is seeking a Senior Application Help Desk Analyst to provide front-line support for Alberta government online systems. You will troubleshoot, manage tickets, coordinate with technical and business teams, and maintain documentation to support multiple applications.

The role requires 4+ years in application help desk / support, strong identity verification experience, and familiarity with enterprise ticketing systems.

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Reference: WJ-4703_8706068

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