Senior Application Support Engineer – Tier 2 Troubleshooter

Confirm is seeking a skilled Tier 2 Applications Support engineer to join our team in Northern Ireland. You will troubleshoot complex issues across Confirm's products, triage tickets and collaborate with Development, Cloud Infrastructure and Support to resolve problems quickly.

You will manage cases in Jira/Confluence, communicate clearly with clients and internal teams, and contribute to KBs and demos while supporting an automation-first improvement strategy.