Senior Backend Engineer — Case Management Platform

Deliveroo is seeking a Senior Backend Engineer to help build and evolve a new Case Management system powering support-case handling across DoorDash, Wolt, and Deliveroo. You will own end-to-end initiatives for backend services, including case lifecycle, routing, queue management, and migration from legacy systems.

You will design scalable APIs and collaborate with Product, Operations and Data teams to define problems, prototype solutions, and drive delivery while maintaining reliability and