Senior BMC Helix ITSM Architect — Migration & Design

Indra Group UK & Ireland is seeking an experienced ITSM Migration Consultant to lead a complex migration from ServiceNow to BMC Helix ITSM for a major London transport project.

You will own due diligence, design and transition activities, map existing workflows to BMC Helix, document configurations and dependencies, and deliver strategic recommendations to enable a smooth transition for stakeholders across IT and business teams.