Senior Business Analyst
Marks & Spencer
In this role you will lead business analysis for Loyalty Data products and transformation initiatives, turning strategy into deliverable outcomes. You will partner with senior stakeholders and Product Management to define requirements and prioritise value, acting as a bridge between business and technology. You’ll contribute to best-practice BA frameworks and help build a high-performing, customer-focused data delivery team. This is a chance to shape data-driven solutions in a dynamic retail environment.
Pay / Benefits- 20% colleague discount after probation
- discretionary bonus schemes
- Defined Contribution Pension Scheme
- Life Assurance
- wellbeing support including 24/7 Virtual GP
- charity volunteer day
- Lead business analysis across Loyalty Data products and transformation initiatives
- Partner with senior stakeholders and Product Management to define requirements and prioritise opportunities
- Translate complex needs for technical teams and stakeholders
- Contribute to BA frameworks, standards and continuous improvement
- Support building the Data BA capability and a high-performing, customer-focused team
- 4+ years’ experience delivering business analysis, requirements gathering and project delivery in complex environments (retail customer data preferred)
- Proven ability to drive a Data Business Analysis capability and establish BA frameworks, processes and standards
- Strong analytical and data skills with ability to translate business needs into actionable solutions
- Experience working across cross-functional teams in agile, data-centric or transformation programmes
- Excellent stakeholder management, workshop facilitation and communication skills including influencing senior leaders
- stakeholder management
- facilitation
- communication
- data literacy
- agile','transformation programmes
- business analysis frameworks
Reference: WJ-747_31055768