Senior Business Systems Analyst

In this role you will lead end-to-end Oracle E-Business Suite (12.1/12.2) application management for supply chain and finance integration, ensuring stable operations and rapid incident resolution. You will mentor a cross-functional AMS team, drive SLA adherence, and manage upgrades, patches, and integration with downstream systems. You’ll partner with Supply Chain, Manufacturing, Logistics, and Finance to translate business needs into IT priorities and continuous improvements. This position offers exposure to SAP and cloud platforms, with a focus on delivering value through AI-enabled enhancements that impact enterprise ERP workflows. You will shape global ERP delivery and contribute to a a

• Flexible benefits package
• Opportunities for learning & development
• Collaborative, inclusive work environment
• Diversity and inclusion

• Lead and mentor the Oracle ERP AMS team, including workload allocation, SLAs, and performance.
• Provide functional and technical support for Oracle EBS Supply Chain modules (Purchasing/P2P, O2C, Inventory, BOM/WIP, OPM, Shipping/Receiving, WMS).
• Oversee end-to-end supply chain integrations between Oracle EBS and downstream platforms (Anaplan, SAP, ASCP).
• Serve as primary escalation point for critical ERP issues and conduct root cause analysis (RCA) for permanent fixes.
• Align Finance & Accounting with supply chain transactions using Oracle Financials knowledge; support period-end close.
• Direct Oracle SR management, diagnostics, patches, and solution deployments.
• Coordinate environment management and online patching (ADOP), upgrades, and stability with IT/infrastructure.
• Bridge business and IT by partnering with stakeholders to convert needs into prioritized IT activities.
• Gather functional requirements, manage UAT, regression testing, SOPs, and change control.
• Ensure ERP activities comply with audit, governance, and change management standards.
• Drive continuous improvement and process standardization across ERP systems.
• Identify and embed AI-driven solutions into supply chain and enterprise workflows.

• Bachelor’s degree in Computer Sciences or IT with hands-on Oracle EBS 12.1/12.2 experience.
• Strong functional knowledge of Oracle EBS Supply Chain (P2P, O2C) and end-to-end processes.
• Experience with EBS upgrades, 12.1 to 12.2 migrations, ADOP patching, and upgrade activities.
• SQL coding skills and knowledge of Oracle workflows, concurrent processing, diagnostics; Azure experience.
• Proven production support ownership for complex SCM issues and driving fixes to closure.
• Excellent stakeholder management and cross-functional collaboration.
• Detail-oriented, resilient, and able to meet tight deadlines.
• Knowledge of Oracle Financials (GL, AP, AR, Costing, SLA) and intercompany accounting is advantageous.
• Oracle EBS SCM/Technical certifications and familiarity with ITIL/service management are preferable.
• Experience with global ERP rollouts, hypercare, 24x7 managed services, or AI tool integration is a plus.

• stakeholder management
• collaboration
• problem-solving
• Oracle E-Business Suite (12.1/12.2)
• SQL
• Oracle workflows