IT & Software

Senior Calypso Support Analyst

EPAM Systems

Remote · Nationwide · United Kingdom

Overview

As a Senior Calypso Support Analyst, you ensure ongoing stability of the Calypso trading and risk platform while aligning with front to back-office teams. You resolve incidents, monitor system health, and lead triage and root-cause analyses, enabling smooth trade lifecycle processes across asset classes. You collaborate across technology and business teams to support pricing, risk, settlements, and reporting workflows, driving timely resolutions and continuous improvement. This role offers mentorship, cross-functional impact, and opportunities to work in a hybrid, globally distributed environment.

Pay / Benefits
  • Private Healthcare Package
  • Pension
  • Employee Assistance Programme
  • Enhanced Maternity policy
  • Cycle to Work Scheme
  • Flexible work hours
Responsibilities
  • Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules
  • Monitor batch jobs, interfaces, and system health using Calypso Scheduler and monitoring tools
  • Investigate, triage, and resolve incidents within agreed SLAs
  • Perform root cause analysis and escalate complex problems to appropriate teams
  • Support users across trade capture, confirmations, settlements, cash management, and reporting workflows
  • Assist with end-of-day and start-of-day processes including P&L, risk, and position reconciliation
  • Troubleshoot pricing, valuation, and market data issues with quants and market data teams
  • Support interfaces with upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)
  • Assist with deployments, patching, environment refreshes, and user access management
  • Mentor and support junior resources as a senior on the team
Key requirements
  • A minimum of 3 years as Calypso Support Analyst
  • Hands-on Calypso application knowledge
  • Experience with incident and problem management
  • Excellent stakeholder management skills
  • Open to relocation or business travel
  • stakeholder management
  • mentoring
  • cross-functional collaboration
  • Calypso platform expertise
  • SQL queries (Oracle/Sybase)
  • Calypso logs, engine outputs, and Java stack traces

Reference: WJ-747_31175754

Apply now

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.