Senior Cloud & Infrastructure Service Delivery Lead

Accenture in the West Midlands (Birmingham) is seeking a Senior Manager for Client Service Delivery to lead end-to-end infrastructure and cloud service delivery. The role emphasizes SLA/KPI alignment, proactive monitoring with AIOps, and strong stakeholder engagement within a dynamic, global network.

Ideal candidates will drive service improvements, governance, and AI-enabled reporting while ensuring compliance with data protection and security controls.