Senior Cloud Licensing Specialist
iT1
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Senior Cloud Licensing Specialist to join our Consulting team. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. The Cloud Licensing Specialist serves as a key point of contact between iT1 and its clients, partnering closely with Sales, Billing, and the Cloud Services team to support clients cloud licensing needs. This role guides clients through the pre-sales, post-sales, and ongoing support stages, providing the insight and information they need to make informed cloud licensing decisions. The Senior Cloud Licensing Specialist reports to the Senior Director, Cloud Licensing & Services.
Pre-Sales & Cloud Licensing Expertise
~·Act as the cloud licensing subject matter expert on presales and technical calls, aligning licensing recommendations with client business objectives
~ Guide clients and sellers through Microsoft licensing programs, purchasing models, product details, and processing steps to simplify the experience.
~ Lead client onboarding to iT1s CSP program, including partner relationship setup, Microsoft Customer Agreement acceptance, and subscription provisioning
Manage the full subscription lifecycle using Microsoft Partner Center details and iT1s cloud management platform, including upgrades, quantity changes, and renewals
Operations & Process
Manage high volume of CSP inquiries and maintain accurate pipeline opportunity details
Develop and/or maintain process documentation, templates, and client communications that support consistent, high-quality CSP delivery
Stay current on Microsoft program, pricing, and incentive changes to best support our clients
5+ years of Microsoft cloud licensing experience, preferably within a Cloud Solution Provider (CSP) partner or reseller environment
~ In-depth knowledge of Microsoft’s CSP Program and products such as Microsoft 365 and Azure is required. Hands-on experience with Microsoft Partner Center, Azure Cost Manager, and CRM platforms such as Salesforce
~ Microsoft Fundamental (or higher) exams & completed certifications are preferred
Sit at a computer for 8 hours per day
Hearing Requirements (In person speech, telephone, other sounds)
Medical, dental, and vision benefits with highly subsidized premiums
~ Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
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Reference: WJ-4487_23117054