Senior Collections Team Leader — Data-Driven, People-Centric

Capital on Tap in Cardiff is seeking an experienced Senior Collections Team Leader to shape a supportive, customer-focused culture. You’ll work with the Head of Collections and Senior Operations Manager on projects that improve customer experience and business outcomes.

The role demands extensive multi-channel collections experience across UK and US markets, sound regulatory knowledge, and a track record of developing people in hybrid, onsite and remote settings.