IT & Software

Senior Desktop Support Engineer – Tech Driven Trading

Quant Capital

London · Greater London · United Kingdom

Overview

In this role you help keep a high-performance trading firm running across Windows and Linux environments. You provide end-to-end desktop and server support for automated trading platforms, collaborating with security, network and Linux teams to resolve issues in real time. You enable 24/6 availability in a follow-the-sun model, balancing reliability with a feasible work-life rhythm. You will work on production systems that directly impact trading execution and uptime.

Pay / Benefits
  • yearly bonus
  • follow-the-sun support model
  • global, well-resourced team
Responsibilities
  • Provide technical support for users of automated trading environments (in-house and third-party apps)
  • Collaborate with Linux, Windows, Cybersecurity and Network teams to monitor systems and troubleshoot in real time
  • Diagnose, troubleshoot, and resolve desktop, server, and network issues in a production setting
  • Administer Windows Desktop/Server OS and related subsystems (Active Directory, Group Policy)
  • Apply scripting (PowerShell) and automation to improve support and incident response
  • Support Windows and Linux environments in a mixed physical/virtual, multi-continent setup
  • Manage issues to minimize downtime in a high-demand trading environment
  • Assist with monitoring, performance, and general administration of core Windows components
Key requirements
  • Solid foundation in computer science and networking principles
  • Technical strength in IT support, networking, programming, or system administration
  • Knowledge and training in Windows Desktop/Server OS and best practices in production environments
  • Working knowledge of Active Directory, Group Policy and related Windows subsystems
  • Efficient diagnosis and resolution of desktop, server, and network problems
  • Familiarity with Linux
  • PowerShell proficiency
  • Strong communication skills
  • Self-motivated, eager to grow within the organization
  • Ability to manage projects independently
  • Experience in troubleshooting in a high-demand environment and minimizing downtime
  • Clear communication
  • Self-motivation
  • Proactive problem solving
  • Windows Desktop/Server OS
  • Active Directory
  • Group Policy

Reference: WJ-747_30180019

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