IT & Software

Senior DevOps Engineer

Franklin Fitch

New York · New York · United States

Senior DevOps Engineer — Retail Technology | Manhattan, New York


Are you the right candidate for this opportunity Make sure to read the full description below.

A retail marketing technology company in Manhattan is hiring a Senior DevOps Engineer to own its hybrid infrastructure, spanning both cloud and a large IoT estate.


The company runs a loyalty and marketing platform built on point-of-sale data, with patented technology that captures shopper identity and item-level data in real time from in-store and online purchases. The platform serves around 12 million active customers.


What makes this one different

There are two distinct pieces of infrastructure to own: the largest IoT hardware network in the independent grocery space, deployed across stores nationwide, and a substantial AWS backbone. You'd spend the first few months on the IoT side before moving across to the cloud estate. Few DevOps roles offer both.


What you'll do

  • Own, design, build and maintain infrastructure across cloud-based and on-premise IoT environments, ensuring reliability, security and scalability
  • Develop tooling to improve the deployment, management and monitoring of customer premise equipment, IoT devices and backend systems
  • Drive system architecture and modernisation projects from design through to production operations
  • Enhance observability across infrastructure and devices, using both custom tooling and off-the-shelf offerings
  • Implement secure connectivity for resilient device-to-cloud communication
  • Mentor teammates and set the bar on infrastructure engineering practice


What you'll need

  • 5+ years in infrastructure engineering, SRE or DevOps, with a strong Linux sysadmin foundation
  • Strong Linux and networking knowledge: Docker, firewalls, load balancers, VPNs
  • Solid background in monitoring, alerting and troubleshooting large-scale distributed systems
  • Python for building infrastructure tooling
  • Hands-on expertise across a range of AWS services
  • Proven ability to manage and secure hybrid cloud and on-premise infrastructure
  • Infrastructure as Code: Terraform, Ansible, CDK or similar
  • BSc in Computer Science or equivalent


Nice to have

  • Managing servers or IoT devices at scale
  • AWS IoT offerings, particularly Greengrass v2
  • Secure infrastructure design practice


The environment

Agentic development is standard here, so you'd be governing agents responsibly in production rather than arguing about whether to adopt them. High autonomy: they want someone who prioritises risk, puts a short menu of options in front of leadership, then runs with the decision.

Full-time from the NYC office. Applicants must be authorised to work in the US; this role isn't eligible for visa sponsorship. xhqgsiq


If this sounds like you, get in touch.


Reference: WJ-3131_4688049

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