Senior End User Support Engineer – Onsite Finance IT

TP ICAP in Belfast is seeking an End User Support Senior Engineer to deliver expert, hands-on technical support within a fast-paced financial environment. This on-site role acts as the senior escalation point for high-complexity incidents and drives improvements across End User Services.

The candidate will troubleshoot software, hardware, and market data issues, mentor juniors, and ensure high-quality documentation in ServiceNow, supporting users including trading floors.