Senior End-User Tech Support & Experience Lead

Techtronic Industries Canada Inc. requires a Senior Technology Analyst, Client Technologies to own end-user computing at the Toronto head office.

This hands-on role delivers Level 1–2 support, deploys and maintains laptops, desktops, tablets, and printers, and partners with internal teams and vendors to standardize technologies. You will manage Jira tickets, drive process improvements, and mentor junior analysts.