Senior Engineer in ServiceNow Discovery
Drone.vet
Step into the role of Senior Engineer for ServiceNow Discovery at RBC in Toronto. Lead the way in optimizing service mapping and asset tracking initiatives for enhanced IT delivery.
As a Senior Engineer at RBC, you will be instrumental in the implementation and optimization of ServiceNow solutions. This position demands a strong expertise in troubleshooting discovery issues while maintaining compliance with governance standards. You'll also mentor junior staff and produce documentation to standardize processes across teams.
Key Responsibilities: • Automate IT asset identification with ServiceNow • Troubleshoot and resolve discrepancies in service mapping • Collaborate with business stakeholders to refine solutions • Document processes and prepare training resources • Support and mentor junior engineers for their growth
Requirements: • Expertise in ServiceNow Discovery and CMDB • Background as a System Engineer or Analyst • ServiceNow CIS or CSA certifications are advantageous • Excellent technical writing and communication skills • Detail-oriented with ability to think critically
Contribute your technical expertise to RBC's innovative IT solutions and make a significant impact. #J-18808-Ljbffr
As a Senior Engineer at RBC, you will be instrumental in the implementation and optimization of ServiceNow solutions. This position demands a strong expertise in troubleshooting discovery issues while maintaining compliance with governance standards. You'll also mentor junior staff and produce documentation to standardize processes across teams.
Key Responsibilities: • Automate IT asset identification with ServiceNow • Troubleshoot and resolve discrepancies in service mapping • Collaborate with business stakeholders to refine solutions • Document processes and prepare training resources • Support and mentor junior engineers for their growth
Requirements: • Expertise in ServiceNow Discovery and CMDB • Background as a System Engineer or Analyst • ServiceNow CIS or CSA certifications are advantageous • Excellent technical writing and communication skills • Detail-oriented with ability to think critically
Contribute your technical expertise to RBC's innovative IT solutions and make a significant impact. #J-18808-Ljbffr
Reference: WJ-3875_13061185