Senior Engineer, Platform Access
ARM
Overview
As Engineer for Engineering Platform Access, you will build and maintain a secure, scalable Linux VDI environment (ETX) that enables global engineering teams to access high-performance compute. You’ll work with cross-functional peers to improve availability, security, and user experience while automating operations. This role focuses on deploying robust infrastructure, incident analysis, and evolving self-service workflows to reduce toil. You join a mission-driven team shaping access services for next-generation products.
Pay / Benefits
- hybrid working
- inclusive environment
- professional growth
- accommodations on request
- collaboration with industry leaders
- competitive team environment
Responsibilities
- Build and maintain a secure, scalable Linux VDI environment (ETX)
- Develop, deploy, and improve infrastructure for the VDI solution
- Ensure availability, security, performance, and good user experience
- Perform root cause analysis and lead post-incident reviews
- Automate operations to reduce toil and enhance monitoring/self-service
- Contribute to evolution of engineering access services via policy-aware automation and AI-assisted operations
Key requirements
- Strong Linux systems experience in distributed/production/HPC environments
- Experience with Linux VDI/remote visualization platforms (ETX, Citrix) and related protocols (ThinX, HDX, PCoIP)
- Scripting/automation in Python, Bash; automation with Ansible; IaC with Terraform; GitLab CI/CD; REST APIs
- Experience with cloud platforms (AWS, GCP, Azure, OpenStack) and secrets management (Vault)
- Familiarity with HPC workload managers (IBM Spectrum LSF) or similar
- Experience implementing monitoring/observability (Dynatrace, Grafana, ELK/OpenSearch, Splunk, CloudWatch)
- Understanding of incident response, root-cause analysis, documentation, and continuous improvement
- Knowledge of production support practices and reducing operational toil
- Familiarity with enterprise engineering access platforms
- Collaborative team player
- Strong problem-solving mindset
- Ability to communicate incident findings clearly
- Terraform
- Ansible
- Python
Reference: WJ-799_28556983