Senior Event Tech Lead — AV Operations

Encore Global is seeking a Sr. Technical Lead to bridge the gap between technical lead and specialist, reporting to an Operations Manager or DIR.

The role involves supervising equipment operation for hotel/convention center events and ensuring flawless setup, operation and breakdown of advanced AV gear. Responsibilities include troubleshooting, delivering top-tier customer service, mentoring staff, and coordinating with teams pre-, during, and post-event.