Senior Forward Deployed Engineer — AI-Powered Customer Enablement

Mimecast Services Ltd is seeking a Senior Forward Deployed Engineer for the Incydr product. You will diagnose, resolve, and optimize customer deployments, partnering with Professional Services and account teams to maximize operational health across diverse environments.

Expect to work hands-on with code, tooling, and integrations, while engaging directly with customers. Hybrid work model with international travel as needed, focused on Incydr engagement and success.